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Latest exam updates
To support customers affected by ongoing COVID restrictions, for Practical and Performance Grade exams from 1st January to 31st May 2021 any absent candidate will automatically receive a refund. This includes Performance Grades where the candidate has been unable to record and upload their video. You do not need to contact us to request a refund. However, it will help us if you can log in to your account and cancel the exam. Find out more: https://www.abrsm.org/en/latestupdates
For Online Music Theory exams and any paper based exams taking place outside of the UK/Ireland we anticipate COVID restrictions will not prevent candidates from sitting their exam so absentee candidate will not automatically receive a refund and our normal Withdrawal, non-attendance and fee refunds policy still applies.
Performance Grade booking
We will be offering Performance Grade exams every month for the remainder of 2021. Exact dates will be announced soon. Please check here for more information.
Music Theory exams – March 2021
For more information click here.
Face-to-face practical exams, session 1 - USA
Due to current COVID restrictions, we will not be opening our normal booking period in January for face-to-face practical exams in April-June. We hope to provide a practical session later in the year, but need to keep all dates under review as we can only accept bookings if COVID travel and government restrictions are lifted. We will provide an update nearer to the next booking period.
We know that there are lots of online guitar tutorials out there but we like to think that there’s none quite like Journeys. Our goal is to help guitarists forge their own journey into the world of music. We want guitar players to love playing their favourite songs, but then have the technical abilities and confidence to keep exploring music.
We’re not about the A to B, we’re here for all the bumps along the way. It’s the journey that counts and we want to equip guitarists with the skills to conquer their musical worlds.
We’ve designed our tutorials to build your guitar skills. You can dip in and dip out of our song catalogue as you please, but if you want to get the most out of your learning and increase your chances of success, we recommend following one of our learner journeys.
To join the journey, you simply select the songs you want to learn. Journeys will then create a pathway of songs to build your technical skills base. This is your personal journey. We hope that as well as reaching the destination of playing your favourite song, along the way you’ll also pick up skills you need to play anything you choose on the electric guitar.
We know that music is deeply personal and although we tried to pick a wide range of styles and genres of both male and female artists for the first 100 songs of Journeys, we know that some people’s favourite songs will be missing. Don’t worry though, we plan to expand the song list in the future; we’re also on a journey!
Compatible Browsers and Devices
Journeys is designed to work best with Google Chrome on laptop or desktop computers and for the best experience we recommend using this browser. You can learn with Journeys on Tablets and other web browser but recording features will not be available.
Have you got questions about Journeys?
You can get useful advice in an instant by looking at our Frequently Asked Questions below:
Thinking about joining the journey? Sign up for a free trial by following these easy steps:
The free trial lasts for 2 weeks and you can cancel your free trial at any time during those first 14 days without charge. If you choose not to cancel, we will assume you’re continuing your guitar journey so your account will be charged in accordance with your preferred subscription type when your free trial ends, with your billing counted from the date of your first payment. You’ll be billed once a month or once in the year.
If you decide Journeys isn't for you, you have the option to cancel anytime.
Why do I need a payment method to start a free trial?
We ask for a payment method when you sign up to ensure that if you love Journeys you don't have to interrupt your playing at the end of the free trial. To ensure you can continue on your journey, we verify your payment method in the trail period without charging the card.
Free trial – This is your trial run, when you have signed up and selected a subscription type but no payment has been taken. Don’t worry, your account will state how many days are left in your free trial.
Active - When you have selected a subscription type and payment has been successfully taken from your card you are an active guitarist, on your journey to greatness.
Grace - We know things happen… if a recurring payment from your card fails, your account will put into a grace period of 4 days.
Cancelled – If the journey isn’t for you and you terminate your account your journey will be cancelled. Alternatively, we reserve the right to cancel your account if payments are not being successfully made.
When can I cancel my subscription?
How do I cancel my subscription?
My card is being declined -
How do I keep up to date with Journeys?
How do I stop receiving emails about Journeys?
Do I have to follow a pathway?
I really want to play my favourite song. Why is it not in the current Journeys song choice?
You don’t need to prepare to join the journey
We don’t assume any skill levels, Journeys is for everyone. Whether you’ve never held a guitar before or you’re returning to it, we’re here for you. We measure your progress in Journeys with skills dials so you can track how far you have travelled.
The dials start at zero but once you have completed your first song you will quickly see the dial increases to reflect the skills learned in that piece.
Our skills dials include rhythm, chords, melody and tone and at the start of your journey they will all be set to zero. Each song has been chosen by our expert tutors in each of the four areas rhythm, cords, melody and tone. Learning new songs helps you progress on your journey and will add to your skills in these areas. Your dials increase by the value given to each area by the expert tutors who have evaluated all of our songs.
Can I download and share my saved videos?
Advice on using Soundslice tools:
For full instructions :
Why does the playline stop following the notation?
I can’t read music, I prefer TAB. How do I adjust the notation settings? (How do I turn off the music notation to leave just the tab?)
Why don’t the chord boxes match the tab?
Why doesn’t Journeys’ version always match the original recording?
Why are some bits of the lesson transcribed (written out) and other bits aren’t?
Can I print the sheet music?
Why can’t I stay in time with the expert?
Completing a lesson
Replace the guitar (take it to the band!)
Why is my performance out of sync with the band?
If you notice your performance is out of sync:
Recording performances is not possible on all platforms or in all browsers, please check the supported browsers list for details.
Why is my performance too loud or too quiet compared to the band?
Why is there an echo on my recording?
What’s special about Journeys?
Is Journeys better than a teacher?
How quickly will I learn to play the guitar using Journeys?
Do I need to be able to read music to learn with Journeys?
Write to Us/Contact us:
If you don’t feel your question is covered by the FAQ’s page above please contact our support team using the contact form here giving us as much detail as possible
We are aware of some issues our Journey users may have when receiving an invoice email from us in the Mail app on iOS devices such as an iPhone
If you open the email in a browser or a different email app on your device it should open correctly. We are sorry for the inconvenience.
Help us fix this issue - Please use the Journeys contact form to tell us more about this issue, please state in your message the mail app and operating system version you are using.
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