Certificate Replacement or Confirm of Marks Request

Important information about certificates:

  • Delivery windows can vary according to the territory we are posting to. Please do check these details first if the certificate is undelivered: Results and Certificates.
  • If the certificate is undelivered, please check with your local Rep first. They can make the reprint request on your behalf, if required.

Delivery address

  • We will post the certificate to the Applicant using the address on their account.
  • Before making this reprint request please make sure that address information is up to date and accurate on the Applicant account.
  • For exams taken pre-2020 please provide a postal address/Contact ID for address details.

Past record search - Exams taken before 1994 (UK & Ireland only)

Please use our Past Records Search form to request this service. Once we have acknowledged your request and payment, it will take up to 3 months to complete this service.

Your details



Option 1 - Exam details by Candidate



Reason for requests




Option 2 - Exam details by Applicant

Reason for requests




Provide details for each candidate: name, grade, instrument, exam date. We can also identify a group of candidates by booking reference if applicable. Give details below:



Provide full address details below, including city, post code and country.

Please let us know any further details that will help us with your request. Give details below:


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